Background:

John Snow, Inc. (JSI) is a public health management firm, headquartered in the United States, dedicated to improving the health of individuals and communities throughout the world. JSI has been implementing public health work in Ethiopia for over 25 years.

JSI is implementing the five-year Digital Health Activity in Ethiopia, which is funded by the United States Agency for International Development (USAID). The purpose of this Activity is to support the Government of Ethiopia (GOE) to improve the quality of health services and create a sustainable health care system through the use of data for decision making, as well as to provide similar services to other countries in Africa or to respond to a crisis in Ethiopia (as needed). The primary objectives of the Activity are to 1) support information technology systems and data repository at all levels; 2) build a culture of data use; and 3) improve capacity and governance of MOH health information systems management.

The Activity Manager, Ambulance Dispatch Management System is a senior member of the digitization project management team. He/she supports the Deputy Director of Digitization in overseeing all aspects of software solution need assessment, development, and testing activities. He/she is responsible for ensuring the smooth running of activities and compliance with JSI policies and regulations.

Job Title: Activity Manager, Ambulance Dispatch Management System

Position Type: Full-Time

Reports to: Deputy Director of Digitization

Duration: Six Months

Required: One

Posting Location: Addis Ababa, Ethiopia

Responsibilities:

Specific responsibilities of the Activity Manager, Ambulance Dispatch Management System will include, but is not limited to the following:

        Think strategically about the design, development and implementation of the Ambulance Dispatch and Management system and work to add value to stakeholders, and give expert advice on new strategies

        Manage the day to day activities of the subcontracting firm responsible for the development and implementation of the Ambulance Dispatch and Management system

        Ensure that the subcontracting firm responsible for the development and implementation of the Ambulance Dispatch and management system is delivering according to schedule

        Liaise between the subcontracting firm and the Ministry and ensure that the requirements of the Ministry are being met by the subcontracting firm.

        Assess and address infrastructure requirements for piloting of the system

        Manage relationships with key stakeholders including FMOH, implementing partners and donors, and address any issues that may exist

        Translate product strategy into detailed requirements and prototypes

        Scope and prioritize activities based on business and stakeholder impact

        Ensure product releases are managed according to project standards, and that stakeholders are informed

        Assume product focused leadership which will require in-depth understanding of the product domain and the business and strategic drivers of the product 

        Support business development activities including, preparing proposals and communicating potential donors

        Manage and maintain interagency relationship

        Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

        Completes operational requirements by scheduling and assigning employees; following up on work results

        Supervise assigned staff and support the recruitment of new MIS staff

        Prepare timely reports to the Lead Senior Technical Advisor, Digitization on activity status and issues

        Supervise other MIS staff supporting software development and/or implementation

        Perform other duties as assigned

Qualifications:

Applicants for this position should possess the following qualifications:

        Bachelor's degree in relevant discipline (IT, information systems, etc) is required

        Minimum five years of experience working on Health Management Information System activities is required

        Experience working on the development and implementation of Medical Information System is desirable

        Deep knowledge of the Federal Ministry of Health business process and the Ethiopian healthcare System infrastructure is a plus

        Experience in leading the process of software development is a plus

        Experience working on the process of software development using agile methodology is required

        Experience with the day-to-day execution of established agile management practices with software development team is required

        Experience in leading architecture and design decisions while working on software development project is required

        Good understanding of .NET framework, C#, AngularJS and SQL Server is required

        Proficiency in project management tools (JIRA, Trello, Slack…) is required

        Previous work experience with USAID-funded projects is desirable

        Proven ability to manage the development and implementation of project activities

        Strong representational and interpersonal skills

        Excellent written and verbal English; proficiency in Amharic

        Ability to prepare and present technical information to partners

        Proficiency in common computer packages (e.g. Word, PowerPoint, Excel) relevant to the work

JSI/WEI is an Equal Opportunity, Affirmative Action Employer committed to workplace diversity. We are committed to providing equal employment opportunities for all qualified applicants and employees without regard to age, race, color, national origin, ancestry, creed, religion, gender, disability, marital tatus, sexual orientation, sexual preference, genetic information, political affiliation, or protected veteran status in any employment decisions. M/F/V/D.