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Customer Handling Junior Officer Full-time Job

2023-01-18 23:06   MAnagement   Addis Ababa   60 views
Job Details

Job Description

Abay Logistics PLC aspires to become Ethiopia's preferred 3rd Party Logistics Company by applying insights and delivering technologically innovative outcomes. We want to create sustainable growth for all businesses and society at large.

Currently the company currently engaged in Customs Clearance and (Transit), Freight forwarding and Shipping Agency. In the near future, we will start a new business line.Our company currently wants to employ very competitive and energetic junior staffs on the following vacant positions for the new business line

Specific Duties and Responsibilities (but not limited to)

  • Serve as front office Desk officer for all business enquiries
  • Handle all customers company service requests
  • Sell company’s  services
  • Process orders and transactions
  • Provide proactive customer outreach
  • Handle customer complaints
  • Collect  and analyzing customer feedback
  • Deliver information about company's offering
  • Respond to customer reviews 

Job Requirements




  • Bachelor of Art Degree   in Business Management or Marketing or Economics


  • One to Two years of total work Experience in Similar and related Fields


  • Comprehensive knowledge of promotional strategies
  • Good interpersonal and communication skill
  • strong research and strategic analysis skills
  • Business Intelligence
  • Industry/market knowledge and expertise
  • Customer Relationship Management
  • Team Work

How to Apply

All interested candidates who meet the above criteria and wish to be considered are invited to submit their application with non-returnable comprehensive curriculum vitae (CV), a copy of credentials, and the names and addresses of three references within 10 days from the first date of this announcement to: info@abaypl.com Please refer the ICT Officer for easy reference. Only those applicants who will qualify the minimum requirements are encouraged to apply.

For additional information, you can reach us with +251 118 132181/83


Only short-listed applicants will be invited for interview and or written exam         



Jan 28, 2023


Company Description
Abay Logistics PLC