Customer Service Manager Full-time Job
2023-01-18 23:34 Administration Addis Ababa 72 viewsJob Details
Job Description
Washington Medical Center (WMC) is a specialized Secondary healthcare facility managed and staffed by Ethiopian, American, and other foreign doctors who are committed to providing expert, high quality, and affordable medical services to all Ethiopians, residents, and visitors of Ethiopia, including International Organizations, Embassies, Business Firms, and Insurance Companies.
Washington Medical Center (WMC) is looking for an efficient, courteous Customer Service Manager who possesses excellent customer service skills. To succeed as a Customer Service Manager, you should have a strong work ethic and high level of accuracy. You should be responsible, attentive to customer needs, and committed to providing excellent service.
Job Requirements
Job Requirements
- Bachelor’s degree in Business Administration, Management or relevant field of study
- A minimum of 5 years proven experience as a customer service Manager.
- Experience in a healthcare institutions is an advantage
- Experience in providing customer service support
- Excellent knowledge of management methods and techniques
- Proficiency in English
- Working knowledge of customer service software, databases and tools
- Awareness of industry’s latest technology trends and applications
- Ability to think strategically and to lead
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
How to Apply
Qualified applicant can apply through the link: https://ethiotalent.com/job-detail/9Deadline
Jan 25, 2023
