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Human Rights Officer- Complaint Responder(Only Female) Full-time Job

2023-02-08 11:30   Law   Addis Ababa   59 views
Job Details

Job Description

Purpose of the Job:

The hot line operator will be responsible for receiving calls, give advice as appropriate to complaints; referring cases and keep records of complaints.

Main Duties and Responsibilities:

  • Receiving complaints brought in perosn, through telephone, email and any other means;
  • Giving legal advice and counseling to complainants;
  • keeping record of, documenting and archiving complaints brought to the commission;
  • Referring cases to staff, MONID head and relevant departments as appropriate;
  • Facilitating follow up of case progress;
  • Refer cases to appropriate institutions and manage partnerships and relationships with stakeholders;
  • Contribute to the development and improvement of the complaint management system in the commission by identifying and suggesting the development tools, processes and methods;
  • Under the supervision of her/his supervisor carryout all other related tasks associated with the position.

Salary Range: Gross monthly salary of ETB 22,989.00- ETB 27,380.00 plus ETB 7,200.00 Housing allowance and ETB 2,200.00 Transport allowance, depending on candidates qualification, experience and earning history

DURATION: Open/Indefinite contract


Job Requirements

Qualifications and Experience:

  • BA/ MA in Law, Human Rights Law, International Law.
  • 4 years of relevant experience for BA and 2 years of relevant experience for MA
  • Computer literate
  •  Knowledge of Amharic and English is required, Knowledge of other local languages is advantageous.

How to Apply

Interested candidates should write a covering letter, explaining why they are interested in this role, why they are the right person for the job with a recent CV which should be sent to the following email address: HRM@ehrc.org

Please include the name of the position and location on the subject of the email

Women candidates and candidates with disabilities are highly encouraged to apply

Only short-listed candidates will be contacted for interview and written exam

 Deadline for applications: Friday 17th of February, 2023.


Feb 17, 2023


Company Description
Ethiopian Human Rights Commission (EHRC)