Our company, Nur Hussein Yassin Import and export (M.A.C), invites qualified and competent candidates for the following vacant positions. Interested applicants who meet the requirements are invited to submit their CV along with non-returnable credentials to the following address.

About M.A.C

M•A•C is sold in more than 90 countries and territories. The brand’s popularity has grown through a tradition of word-of-mouth endorsement from makeup artists, models, photographers and journalists around the world. M•A•C is known as the colour authority that provides products for the professional makeup artist and consumers alike, including an extensive range of colour cosmetics, lashes, brushes, skin care, foundations and accessories. The Estée Lauder Companies acquired a majority interest in M•A•C in 1994 and full ownership in 1998. Currently NHY is opening it’s second franchise M.A.C store at Bole international airport terminal 2. Qualified candidates who meet the below criteria are welcome to apply within the next 5 working days.    

Position Summary:

• The M·A·C Artist represents the image, products and culture of the company to the customer.
• Their primary responsibility is customer service and sales, achieved through exceptional communication skills and artistic abilities.
• Other responsibilities include, but are not limited to, maintaining the store environment and operations and assisting with administrative duties.

Responsibilities:

Customer Service & Sales

• Provide welcoming, personal, professional service to all customers at all times
• Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive
• Suggest groups of appropriate products and colours to meet and exceed customers’ needs
• Assist customers with product and services selection and information
• Perform professional and appropriate makeup applications to achieve the look the customer desires
• Inform customers of available services, MAC consciousness programs and philosophies
• Obtain customer data for MAC Addict book or other client list as required
• On closing the sale, thank the customer and invite the customer to a future visit
• Meet your individual responsibility for your appropriate contribution to the team’s goals in terms of service, sales and company objectives
• Adhere to current “good counter practices”

Team Work

• Give great internal customer service and develop good working relationships with colleagues
• Be punctual and manage time on counter effectively
• Keep informed about products, company information and store information
• Actively participate in store theme days, events and new product launches
• Achieve Skills Certification requirements
• Actively participate in MAC training sessions and partnered store mandatory training sessions

Maintaining Work Environment

• Actively participate in cleaning displayer units, tools and testers throughout the day, and more thoroughly at night to prepare for next day’s business
• Maintain a clean and organized work area.
• Maintain tester units in proper schematic order, replace products once authorized by a manager
• Replace any broken or damaged products (authorized by a Manager)
• Maintain proper placement and condition of merchandise on counter, in stock rooms and all stock holding areas
• Inform management of any store maintenance or Health and Safety issues which might lead to accidents

Administrative Assistance Activities

• Be responsible for tracking of store sales
• Adhere to proper security procedures regarding handling of cash and assets

Assist in Inventory Management

• Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day
• Communicate low on stock and out of stocks to the Retail Manager
• Assist in the proper rotation of stock
• Adhering to the company policies and continually setting an example in customer service, dress code and the professional standards expected by M·A·C.

Division / Department: Sales

Business Unit: Retail Operations

Reports to: Retail Manager

Direct Report(s): None

Number of Quantity: 8(Eight)